Privacy Policy
Effective Date: 01/01/2024
At VistaClean Solutions we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information, particularly in relation to our text messaging services.
1. Information We Collect
We may collect personal information from you when you:
Create an account Schedule a cleaning service Contact customer support Subscribe to our marketing communications
The information we collect may include:
Your name
Phone number
Email address
Service address
Payment information
2. How We Use Your Information
We use your information for the following purposes:
Account Notification: To send you updates regarding your account, including confirmations, reminders, and changes to your service.
Customer Care: To respond to your inquiries and provide support related to your services.
Delivering Notification: To notify you about the status of your scheduled cleaning services.
Marketing: To send promotional messages about our services, special offers, and updates. You can opt-out of marketing messages at any time.
3. Text Messaging
By providing your phone number, you consent to receive text messages from VistaClean Solutions for the purposes outlined above. Message and data rates may apply. You may opt-out of receiving text messages at any time by replying "STOP" to any message.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure.
5. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business, such as payment processors and customer support services, under strict confidentiality agreements.
6. Your Rights
You have the right to:
Access the personal information we hold about you
Request corrections to any inaccurate information
Request the deletion of your personal information
Withdraw your consent for us to process your information.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website. Your continued use of our services after such changes constitutes your acceptance of the new Privacy Policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us at:
VistaClean Solutions
1301 E Debbie Lane Suite 102
#1421
Mansfield, TX 76063
(817) 221-0775
